Monday, October 21, 2019

Water Meter Replacement Program

Howard County is expecting to replace 45,000 meters located inside homes to upgrade them to a new technology over the next 3 years.
  • Howard County has contracted with Keystone Utility Systems which will mail residents and businesses to schedule an appointment to access the meters.
  • Keystone's meter replacement personnel will have uniforms and Howard County-issued photo IDs.

When you receive your notice:
  • Call 1-877-587-2279 to schedule an appointment.
    • Appointments are available Monday - Friday from 8 am to 5 pm.
    • Saturday appointments are available on a first-come, first-serve basis.
  • Ensure that the meter is accessible by clearing obstructions around the water meter area.
  • Have someone 18 years old or older present to admit the water meter installer.
For more information, visit the Bureau of Utilities' water meter replacement page:

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